Last updated: April 3, 2026
Artisan Stays (“we,” “us,” or “our”) operates the website artisanstays.us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit an inquiry.
Information We Collect
When you submit a booking inquiry or contact form on our website, we collect the following information:
- Name — to address you personally and process your inquiry
- Email address — to respond to your inquiry and send booking-related communications
- Phone number — to follow up on your inquiry if needed
- Travel dates and guest count — to check availability and provide accurate pricing
- Discount codes — if provided, to apply applicable promotional rates
We do not collect payment information directly on this website. All payment processing is handled securely through OwnerRez, our property management platform.
How We Use Your Information
We use the information you provide to:
- Respond to your booking inquiry
- Check availability and provide pricing for the properties you are interested in
- Send booking confirmations and pre-arrival information
- Communicate with you about your stay
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website integrates with the following third-party services, which may process your data as part of their normal operation:
- OwnerRez — our property management and booking platform. Inquiry and booking data is transmitted to OwnerRez for processing. Their privacy policy is available at ownerrez.com/privacy.
- Zoho Mail — used to send and receive email communications. Zoho’s privacy policy is available at zoho.com/privacy.
- Google Analytics — we may use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized data about page views and user behavior.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies for session management and analytics. You can disable cookies in your browser settings, though this may affect some functionality of the site.
Data Retention
Inquiry and contact form submissions are retained in our email system for as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law. You may request deletion of your personal data at any time by contacting us at booking@artisanstays.us.
Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, and withdraw consent for data processing at any time. To exercise any of these rights, please contact us at booking@artisanstays.us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Artisan Stays
Email: booking@artisanstays.us
Website: artisanstays.us